Community support
How we can support you
I have a disability. Can I have a breast screen?
We’re committed to making breast screens as comfortable and accessible as possible. If you are a woman living with a disability or a chronic health condition, in most cases we can support you to have a breast screen. Please call us on 13 20 50 to make your booking so we can discuss any support needed.
Are BreastScreen SA clinics wheelchair friendly?
All of our clinics are accessible, including our mobile screening units which have a wheelchair lift. If you have access requirements, please let us know when booking your appointment, so that we can allow for extra time and staff if needed.
I have a hearing or speech impairment. What support is there?
If you are deaf or find it hard to hear or speak to people on the phone, you can contact BreastScreen SA using the following National Relay Services (NRS):
- For TTY (Speak and Read, Type and Read and Type and Listen), call 133 677, then ask for 13 20 50
- For Voice Relay, call 1300 555 727, then ask for 13 20 50
- For SMS Relay, text 0423 677 767
- For NRS chat, visit nrschat.nrscall.gov.au
We can have an Auslan interpreter at your breast screen appointment. Just let us know when you book.
Can I get an interpreter?
If you need a language interpreter, call the Translating and Interpreting Service on 13 14 50 for help to book a breast screen, and to arrange an interpreter for your appointment. Only certified interpreters can be used to interpret health information during your appointment.
Can I bring someone to my breast screen?
A carer, friend or family member is welcome to attend your breast screen appointment with you.
Does BreastScreen SA do group bookings?
We offer group bookings for women who feel more comfortable coming for a breast screen together. You might like to bring friends, family, or other women in your community. For a group, we book a series of appointment times on the same day. Each woman has a private appointment with a female radiographer.
Can I bring my guide dog or support animal?
Accredited guide and assistance dogs are always welcome at BreastScreen SA; however, we do not allow support animals. Please advise us when booking if you have an assistance dog.
I don’t speak English. Where can I find information?
Information about breast screening is available in over 20 languages here. You can also read more information for culturally and linguistically diverse women.
How do you support Aboriginal women to have a breast screen?
BreastScreen SA aims to provide a safe and culturally appropriate service. You can read more information for Aboriginal women here. You can call us on 13 20 50 or talk to your doctor or health worker if you would like support to book your breast screen. We can also arrange a group booking for you with friends and family.
How can women in rural and remote communities have a breast screen?
BreastScreen SA provides a truly statewide service, striving to ensure that eligible women can access regular breast screens, no matter where they live. Our 3 mobile screening units travel to more than 40 outer metropolitan, rural and remote locations every 2 years. Find out when we’ll be close to you.